The first master thesis on World Youth Day (Madrid 2011)

I've been the supervisor together with dr. Alessandro Inversini of the first Master Thesis on World Youth Day (Madrid 2011), researched by Miriam Stefania in the framework of the Master in International Tourism. The thesis covers the overlapping areas inbetween eTourism, religious Tourism and youth event Tourism.
To download the thesis, titled "Analysis of Youth Catholic Events’ Online Communication. An overview and the WYD2011 case-study" in pdf format: >>>
To read a brief overview in Italian on the official WYD blog: >>>


happy Easter!

Giotto di Bondone
Scenes from the Life of Christ: 21. Resurrection (Noli me tangere)
1304-06 - Fresco, 200 x 185 cm
Cappella Scrovegni (Arena Chapel), Padua (Italy)


crisis communication

an example by Ashampoo >>>

interactive video

worth a try >>>


eLearning for DMO’s global online survey

Travel Agents’ Perception of Destination eLearning, let all your friends in this business know and invite them to collaborate! 

IFITT: be prepared for next great events

IFITT@ EyeForTravel London Travel Distribution Summit Europe 2011
Free for IFITT members / £40 for the rest 
10 May 2011  Business Design Centre London 09:30-12:00 
Technology and Social Media enabled Real-time Service Management in Hospitality and Tourism

Context Based Services In Tourism Workshop@ Bournemouth University
Free for IFITT / HSMAI members 
Thursday 7th July and Friday 8th July - Saturday 9th Social Programme

eTourism Present and Future Services and Applications
Helsingborg Sweden 24th to 27th of January 2012.


Il Ticino e la sfida dei turismi

una sezione speciale di Ticino Management di marzo 2011 dedicata a questo tema, con alcuni miei interventi sull'eTourism (a partire da p. 34)

The Art of Admitting Failure

on the blog of Harvard Business Review >>>


April Fools' Day

a nice example by linkedin, my suggested connections are:

1st april 2002: the website of Swissair...

an interesting story, also from the webdesign point of view >>>

30th anniversary of the Swiss National Anthem

read the story >>>