When eGov Deals With Tourists. The Case of Visa Information

a paper by Asta Adukaite, Elmira Gazizova, & Lorenzo Cantoni from Università della Svizzera italiana (USI Lugano, Switzerland), presented at ICEGOV, the 8th International Conferences on Theory and Practice of Electronic Governance (Guimarães, Portugal). 
the slides of the presentation:

a picture with Nuno Santos and Luo Peipeng: