13.10.13

some Conferences

Workshop Role of eLearning Applications within the Tourism and Hospitality Sector (held at the 3rd International Conference on Tourism Management and Tourism Related Issues)
Presentations are now available online on www.elearning4tourism.com

EuroCHRIE Conference "Cooperative Education & Research for Hospitality & Tourism Educators"
the program (in pdf) is online
Make sure you don't miss Massive Open Online Course (MOOC) Adoption and Implementation, by Jamie Murphy, Alan Williams, Peter Ryan, Nadzeya Kalbaska, & Lorenzo Cantoni
Barriers and facilitators in implementing knowledge and skills acquired during a training in online communication. The view of hotel managers, by Asta Adukaite, Elena Marchiori, Cristina Fabi, & Lorenzo Cantoni

Prato CIRN Community Informatics Conference 2013
the program is now online
Make sure you don't miss Methodologies for sense-making in community-based research, by Amalia Georgiana Sabiescu, Sara Vannini, David Salomão, Lorenzo Cantoni, & Ammar Halabi

Sixth International Conference on Information and Communication Technologies and Development (ICTD2013) 
the preliminary program is online.
Make sure you don't miss Changing Mindsets: The Attitude of Pre-service Teachers on Technology for Teaching, by Marta Pucciarelli, Amalia Sabiescu, Izak Van Zyl, Andy Bytheway, Wallace Chigona, Lorenzo Cantoni, & Stefano Tardini; as well as ICTD: Intercultural Communication Technologies for Development, by Amalia Sabiescu and others from USI

22.8.13

launched internet.org

in the Italian version, Samsung was described as Nokia... accuracy still an option?

12.8.13

8.8.13

Communication and Common Good

Lorenzo Cantoni,  Communication and Common Good, Philosophical News, 6/2013

In this article the close relationship between common good and communication – especially verbal communication – is presented and discussed. Four paths, in particular, are explored to shed light onto this relationship: (i) their common linguistic roots; (ii) language as the very condition for the common good to be discussed; (iii) language as part of the common good; and (iv) language as a powerful image of what the common good is. At the end of the article, (v) a brief reflection on the Allegory of the Good Government by Ambrogio Lorenzetti helps to further clarify the studied connection.

11.7.13

Design, User Experience, and Usability. Web, Mobile, and Product Design

  • Asta Adukaite, Alessandro Inversini & L. Cantoni, Examining User Experience of Cruise Online Search Funnel, in Aaron Marcus (Ed.), Design, User Experience, and Usability. Web, Mobile, and Product Design. Proceedings of the Second International Conference, DUXU 2013 [held as Part of HCI International 2013. Las Vegas, NV, USA, July 21-26, 2013], Springer, Berlin – Heidelberg 2013, pp. 163-172 
  • Aaron Marcus, Theresa Karolina Schieder & Lorenzo Cantoni, The Travel Machine: Mobile UX Design That Combines Information Design with Persuasion Design, in A. Marcus (Ed.), Design, User Experience, and Usability. Web, Mobile, and Product Design. Proceedings of the Second International Conference, DUXU 2013 [held as Part of HCI International 2013. Las Vegas, NV, USA, July 21-26, 2013], Springer, Berlin – Heidelberg 2013, pp. 696-705
 

9.7.13

Patrimonio Mondiale Ticino (Svizzera) – Versione Beta

La app presenta i due siti del Patrimonio Mondiale dell’UNESCO in Ticino (Svizzera): il sito culturale dei Castelli di Bellinzona, la cinta muraria del borgo e la Murata, e il sito naturale del Monte San Giorgio.

24.6.13

cattedra UNESCO in Tecnologie dell’informazione e della comunicazione per lo sviluppo e la promozione del turismo sostenibile nei siti del patrimonio mondiale

L'ultimo numero di SQUARE, il magazine dell'Università della Svizzera italiana (USI, Lugano), dedica la storia di copertina alla cattedra UNESCO >>>.

17.6.13

great driving experience at Protoscar


LAMPO3 is a battery powered electric demonstration sports car developed on the base of 30.000 km lessons learned with its predecessors LAMPO and LAMPO2.
It features a purpose designed light weight chassis, a 2+2 coupé design and a fast charge option. The BRUSA powertrain (3 motors with a total output of 420 kW) guarantee extreme performances without compromises in terms of efficiency.

More on Protoscar website

29.5.13

Encyclopedia of Media and Communication

Encyclopedia of Media and Communication
Edited by Marcel Danesi
University of Toronto Press, Scholarly Publishing Division © 2013

now available
I've contributed with two articles: eGovernment, and www (with Stefano Tardini)
 

12th International Conference on Social Implications of Computers in Developing Countries



12th International Conference on Social Implications of Computers in Developing Countries
Conference Theme: Into the Future: Themes, insights and agendas for ICT4D research and practice

Ocho Rios Jamaica,  19-22 May, 2013
Proceedings are now available
  • S. Vannini, Lucía Aguirre-Sanchéz, I. Rega & L. Cantoni, Images of Community Multimedia Centres in Mozambique: A Participatory Photo-Elicitation Study, in Proceedings of the 12th International Conference on Social Implications of Computers in Developing Countries (Ocho Rios, Jamaica, May 2013), pp. 348-362
  • L. Aguirre Sánchez, S. Vannini, I. Rega & L. Cantoni, Fictional Characters, Real Data: Personas Depicting Staff and Users of Community Multimedia Centres in Mozambique, in Proceedings of the 12th International Conference on Social Implications of Computers in Developing Countries (Ocho Rios, Jamaica, May 2013), pp. 917-933 
  • Salomão David, I. Rega, S. Vannini & L. Cantoni, Co-designed Improvement Actions in Mozambican Community Multimedia Centres, in Proceedings of the 12th International Conference on Social Implications of Computers in Developing Countries (Ocho Rios, Jamaica, May 2013), pp. 1004-1017

14.5.13

Centros Multimédia Comunitários em Moçambique: um mapa

The White Paper in Portuguese “Centros Multimédia Comunitários em Moçambique: um mapa”, edited by Isabella Rega and Lorenzo Cantoni and researched by Sara Vannini, Salomão David, Alexandre Baia and Gertrudes Macueve, has now been published!
The paper presents the history, typologies and number of Community Multimedia Centres in Mozambique, as well as the description of a sample of 10 of them, one per each province of the country. The information provided has been collected within the field work of the project RE-ACT (Social REpresentations of community multimedia centres and ACTions for improvement), a research and development project run by the NewMinE Lab in collaboration with the Centre for African Studies and the Department of Mathemathics and Informatics of the University Eduardo Mondlane, Maputo, Mozambique.
The paper can be downloaded for free from this page.

11.5.13

HCI International 2013

15th International Conference on Human-Computer Interaction
21 - 26 July 2013, Mirage Hotel, Las Vegas, Nevada, USA
The program is now online >>>

I'm going to chair the following section:

Design, User Experience and Usability in Tourism-related Applications
Chair(s): Lorenzo Cantoni

  • Examining User Experience of Cruise Online Search Funnel
    Asta Adukaite, Alessandro Inversini, Lorenzo Cantoni
  • Meta-design Approach for Mobile Platforms Supporting Creative Tourism Experiences
    Iis P Tussyadiah
  • The Effect of Feedback within Social Media in Tourism Experiences
    Jeongmi (Jamie) Kim, Dan Fesenmaier, Steven Johnson
  • The Travel Machine: Mobile UX Design that Combines Information Design with Persuasion Design
    Aaron Marcus, Theresa Karolina Schieder, Lorenzo Cantoni
  • Fulfilled and Missed Requirements for Online Reservation Systems: An Empirical Investigation of Austrian and Swiss Hotels
    Gerhard F. Knolmayer, Viola Sini, Polina Chelnokova
  • Sharing Life Experiences with Friends Based on Individual’s Locality
    Mohsin Ali Memon, Jiro Tanaka

29.4.13

Luxury in Hospitality: an Analysis of Online Reviews of Chinese and Indian Hotels

Luxury tourism has a multiple identity and can be interpreted from different perspectives. However, understanding the elements and emotions involved in a luxury tourism experience are essential to identify guests’ expectations.
The new webatelier.net report by Laura Malinverno, Asta Adukaite and Lorenzo Cantoni, is looking at how travelers comment online about luxury Chinese and Indian hotels: “Luxury in Hospitality: an Analysis of Online Reviews of Chinese and Indian Hotels. April 2013.”
This research is based on the analysis of user-generated contents (UGC) from the Hotel Reviews Website TripAdvisor.com. Reviews written about Chinese and Indian luxury hotels, namely 5*+, were selected to explore elements and perceptions emerging from guests’ comments. 390 reviews were analyzed, 8 dimensions divided into 78 categories were identified as elements of the luxury hotels experience. Moreover, five luxury characteristics, extracted from previous research, were tested to verify this existing structure for the case of luxury tourism. Results showed that luxury concept is a dynamic and changing element in the context of luxury Chinese and Indian hotels, and that UGCs can be a useful tool to understand expectations of prospective guests, and priorities of luxury experiences.
To download the report, follow the next link: http://www.webatelier.net/luxury-hotels

24.4.13

Associated Press @ hacked Twitter account

"Twitter Testing Two-Step Authorisation To Foil Hacking Attempts" >>>

20.4.13

Using Self-Efficacy to measure primary school teachers’ perception of ICT: results from two studies

Francesca Fanni, Isabella Rega, & Lorenzo Cantoni (2013, April 19). Using Self-Efficacy to measure primary school teachers’ perception of ICT: results from two studies. International Journal of Education and Development using ICT [Online], 9(1). 

Available in pdf at: http://ijedict.dec.uwi.edu/include/getdoc.php?id=5401&article=1528&mode=pdf

18.4.13

Switzerland in the eyes of Chinese travellers

The World Tourism Organization has confirmed yesterday that China’s expenditure on travel abroad reached US$ 102 billion in 2012, making it the first tourism source market in the world in terms of spending. Moreover UNWTO estimates that by 2020 there will be 100 million Chinese tourists traveling around the world. Additionally, Switzerland is a dream destination for 80% of Chinese youth aged 20 to 45 years. It makes a great  growth opportunity for Swiss tourism and hospitality industry.
The new webatelier.net report by Tu Hu, Nadzeya Kalbaska, Lorenzo Cantoni, is looking at how Switzerland is perceived by Chinese travellers: “A picturesque online representation of Switzerland: a research conducted on Chinese social network Weibo. April 2013.
To download the report, follow the next link: http://www.webatelier.net/swiss-images

12.4.13

eLearning in hospitality and tourism mini-track

webatelier.net researchers, prof. Lorenzo Cantoni and Nadzeya Kalbaska, in collaboration with Oriol Miralbell (Open University of Catalonia) and with the support of IFITT (International Federation for IT in Travel and Tourism) are organizing a special mini-track dedicated to the understanding of the “Role of eLearning Applications within the tourism and hospitality sector”.
The mini-track will be a part of the 3rd International Conference on Tourism Management and Tourism Related Issues, and will be held in Barcelona (Spain) on October 3-4, 2013.

for more info see the call for papers on www.elearning4tourism.com.
 

6.4.13

Silenzio e ascolto: seminario all'Università della Svizzera italiana

Martedì 9 aprile 2013, ore 17.30
Aula A21, campus di Lugano

Il Consigliere di Stato, direttore del Dipartimento dell'educazione, della cultura e dello sport, sarà il relatore d'onore alla prima lezione del seminario Silenzio e ascolto organizzato dalla Facoltà di scienze della comunicazione dell'USI. 
Il termine “comunicazione”, dopo il periodo dell’entusiasmo a cavallo tra la fine degli anni Novanta e l’inizio di questo secolo, corre oggi il rischio di venire frainteso e svilito. Una considerazione riduttiva dei destinatari come semplici “target” (bersagli) da colpire ha infatti frenato una più profonda riflessione sulla valenza dell’ascolto, componente in realtà fondante dell’intero processo comunicativo. Si tratta di ripensare la comunicazione nel suo significato autentico di condivisione di un valore – secondo la sua etimologia: communicatio, da cum (con) e munus (valore) –, reinterpretandola quale elemento fondamentale di ogni attività umana e della vita sociale.
La Facoltà di scienze della comunicazione dell’USI, nell’intento di superare ogni visione riduttiva e di sottolineare l’importanza dell’ascolto, ha organizzato un seminario – dedicato agli studenti ma aperto al pubblico – incentrato sul tema del silenzio e dell’ascolto, tenuto da quattro professori della Facoltà (Lorenzo Cantoni, Eddo Rigotti, Carlo Ossola, Maurizio Viroli).

22.3.13

La «seconda vita» digitale delle riviste di turismo


Giulio Lizzi, Lorenzo Cantoni, La «seconda vita» digitale delle riviste di turismo, «Problemi dell'informazione», 3 (2012), pp. 365-380, doi: 10.1445/72865

10.3.13

the book Internet presented on one of the largest daily newspapers in Iran


in case you don't read Persian, you may try it via Google Translator >>>

9.3.13

Giovani e social network

un intervento a Teleticino (5 marzo 2013), insieme a Daniele Parenti, Marco Giovannelli e Luca Botturi, nel programma I conti in tasca, diretto da Alfonso Tuor >>>

7.1.13

Information and Communication Technologies in Tourism 2013

Cantoni, Lorenzo and Xiang, Zheng (Eds.) Information and Communication Technologies in Tourism 2013Proceedings of the International Conference in Innsbruck, Austria, January 22-25, 2013
Berlin - Heidelberg: Springer, 2013

The (draft) cover!
and  the dedicated page on Springer website

28.12.12

Merry Christmas and a great 2013!



Andrea Mantegna (1431–1506), The Adoration of the Magi
(1495-1505), Distemper on convas

21.11.12

with very smart eurocampus 2012 master students of Intercultural Communication

working on Culture and Online Communication in Coimbra (Portugal) @Universidate Aberta.

15.11.12

Innovation Touristique and two more events

theese days I'm presenting @:

UK travel agents’ evaluation of eLearning courses offered by destinations : An exploratory study

Journal of Hospitality, Leisure, Sport & Tourism Education
Volume 12, Issue 1, April 2013, Pages 7–14
UK travel agents’ evaluation of eLearning courses offered by destinations : An exploratory study 

by Nadzeya Kalbaska, Hee Andy Lee, Lorenzo Cantoni, Rob Law

12.11.12

SSRE2013 Annual Conference

SSRE Società Svizzera di ricerca in Educazione
SSRE Société suisse pour la recherche en éducation
SGBF Schweizerische Gesellschaft für Bildungsforschung
SSRE Swiss Society for Research in Education
Integrating formal and informal learning 

August 21-23, 2013, Università della Svizzera italiana, Lugano
Jointly organized by SUPSI-DFA, USI and SFIVET

telework.gov

 The Office of Personnel Management (OPM) and the General Services Administration (GSA) have established this interagency website to provide easy access to information about telework in the Federal Government >>>

5.11.12

Progetto INTERREG: Laghi e Monti Life

Seguendo un approccio centrato sull’ascolto, sono state condotte interviste a 279 turisti in visita nell’area del Ticino e del Distretto Turistico dei Laghi in Piemonte. 
È possibile scaricare gratuitamente il report.

26.10.12

La reputazione nell’epoca del web

sono stato intervistato per questa cover story di Ticino Management >>>

24.10.12

Online Communication of the Catholic World Youth Days

by Lorenzo Cantoni, Miriam Stefania & Silvia De Ascaniis, in Kevin Griffin & Razaq Ra (eds.), Reflecting on Religious Tourism and Pilgrimage, ATLAS, 2012
ISBN: 978-90-75775-53-2


20.10.12

Writing a new constitution online in Iceland 2011

by Mr. Thorsteinn Fr. Sigurdsson, Secretary General of the Constitutional Council 2011 (in pdf)
presented at the 2012 European Conference on Public Communication

the book Internet by Cantoni & Tardini now available in Persian!

 
Persian translation of Internet

18.10.12

12.10.12

Prisoners and hats puzzle

a story that teaches how silence is so important in communication (even a matter of life and death). 
See it on wikipedia
 

11.10.12

Thin-Slicing, Malcolm Gladwell, and the Chinese Character for Listening

by Nick Morgan, on Forbes >>>

Hereafter the character:
taken from: http://www.she-philosopher.com/gallery/lely_2W1.html

6.10.12

Misconduct accounts for the majority of retracted scientific publications

an article by Ferric C. Fanga, R. Grant Steenc, and Arturo Casadevalld published on Proceedings of the National Academy of Sciences of the United States of America

hereafter the closing remark of the comment on the NYT: "There are many theories for why retractions and fraud have increased. A benign view suggests that because journals are now published online and more accessible to a wider audience, it’s easier for experts to spot erroneous or fraudulent papers. A darker view suggests that publish-or-perish pressures in the race to be first with a finding and to place it in a prestigious journal has driven scientists to make sloppy mistakes or even falsify data. The solutions are not obvious, but clearly greater vigilance by reviewers and editors is needed."

1.10.12

Integrating formal and informal learning

The 2013 Annual Conference of the Swiss Society for Research in Education will be held on August 21-23, 2013 at the Università della Svizzera italiana, in Lugano. The conference main topic is Integrating formal and informal learning.

The conference is organized jointly by the Dipartimento Formazione e Apprendimento of the Scuola Universitaria Professionale della Svizzera Italiana (SUPSI-DFA), by the Faculty of Communication Sciences of the University of Lugano (USI), and by the Swiss Federal Institute for Vocational Education and Training (SFIVET).
see the conference website for the call for papers

14.9.12

a great experience at the University of Eastern Finland

acting as opponent at the doctoral defence of Carolina Islas Sedano
Joensuu (Finland), September 4, 2012

Topic: Hypercontextualised Games 
Custodian: Prof. Erkki Sutinen


12.9.12

Comunicazione è anzitutto ascolto

Il Presidente USI, Prof. Piero Martinoli e l’USI Career Service hanno il piacere di invitarla all’incontro:
Comunicazione è anzitutto ascolto
Intervengono:Prof. Lorenzo Cantoni, Decano della Facoltà di scienze della comunicazione
Prof. Mario Botta, Direttore dell’Accademia d’Architettura

Modera: Michele Fazioli, RSI

16 Ottobre 2012, Ore 16.30 – 18.30, Auditorium, Campus USI Lugano


How Jeffery Boyd took Priceline from dot-bomb to highflier

a story by Fortune >>>

31.8.12

Symposium: Global tools, local needs

I'll be at the University of Eastern Finland (in Joensuu) to be opponent in a PhD discussion, as well as to participate to the Global tools, local needs Symposium, at the IMPDET (International Multidisciplinary PhD Studies in Educational Technology) >>>

27.7.12

Connected Minds Technology and Today’s Learners

a new report by OECD, edited by Francesc Pedró, with significant contributions from Emanuele Rapetti (Chapters 3 and 6). 
The report cites two of our papers on the topic:
  • Rapetti, E. and L. Cantoni (2010), “Digital natives and learning with the
    ICTs the ‘GenY @ work’ research in Ticino, Switzerland”, Journal of
    E-Learning and Knowledge Society
    , Vol.6 no. 1, pp. 39-49 
  • Rapetti, E., Cantoni, L. and Misic, S. (2009), “New cultural spaces for
    learning: the learners’ voices”, Online Webasculture Conference
    Proceedings
    , July 16-18, Giessen, Germany, www.webasculture.de/index.php?id=75.

21.6.12

Ticino Switzerland Travel Specialist featured in TES MAGAZINE

Read the interview here (in German).
Subscribe to Ticino Turismo eLearning Platform here (in English).

18.6.12

Bene comune e comunicazione

un mio intervento presso la Facoltà di Teologia di Lugano >>>

The Social Media Economy Map

a quite interesting map by SMI

9.6.12

EDEN's Best Research Paper Award !

EDEN's Best Research Paper Award is granted yearly during the Annual Conference Dinner, the Award is presented in collaboration with the Ulrich Bernath Foundation for Research in Open and Distance Learning, with the support of a distinguished Jury. This year, former President of EDEN - European Distance and E-Learning Network Ingeborg Bø chaired the jury and presented the Best Paper Award at the conference dinner on June 8th.
This year's winners were Emanuele Rapetti and Lorenzo Cantoni from Università della Svizzera Italiana (Lugano, Switzerland). Our paper is titled Reconsidering "Gen Y" & Co: From Minding the Gap to Overcoming it.

Other finalists were:
  • Do Men Learn in Order to Earn? Motives for Lifelong Learners to Choose Web-Based Courses and the Relationship with Age, Gender, Parenthood and Rate of Studies
    Ron Mahieu, Simon Wolming, Department of Education, Umea University, Sweden
  • Generational Distinctiveness in the Time Use of Working Distance Learners
    Bill McNeill, The College of Estate Management, United Kingdom
  • Personalisation in e-Learning – The Key for Success in Learning in Later Life
    Sonia Hetzner, Eline Leen, Innovation in Learning Institute - ILI, Germany

5.6.12

Mobile Access to Knowledge (A2K)

Marta Pucciarelli & Lorenzo Cantoni (Università della Svizzera Italiana, Lugano, Switzerland), Mobile Access to Knowledge (A2K), presentation held at the Scientific m-Learning seminar, ICTP - Abdus Salam International Centre for Theoretical Physics, Trieste (Italy).

31.5.12

a very interesting campaign by the Ministry of Tourism in Macedonia

a very interesting viral campaign addressed to local people to promote a change in attitudes and behaviours toward tourists. 
How to evaluate it? (here a very negative evaluation)

29.5.12

Mobile Science & Learning

Marta Pucciarelli & Lorenzo Cantoni, Mobile Access To Knowledge, in Enrique Canessa & Marco Zennaro (Eds.), Mobile Science & Learning, ICTP—The Abdus Salam International Centre for Theoretical Physics, Trieste (Italy) 2012, pp. 71-77.
Freely downloadable.

con la classe del Master in Gestione dei Media

28.5.12

3.5.12

Harvard and M.I.T. Team Up to Offer Free Online Courses

an interesting article published by NYTimes >>>

2.5.12

with very good colleagues and friends in Maputo (Mozambique)

last week, during a meeting of the RE-ACT (social REpresentations of community multimedia centres and ACTions for improvement) project