Ticino Switzerland Travel Specialist featured in TES MAGAZINE

Read the interview here (in German).
Subscribe to Ticino Turismo eLearning Platform here (in English).

Labs' residential seminar (dieta) in Miglieglia

Bene comune e comunicazione

un mio intervento presso la Facoltà di Teologia di Lugano >>>

The Social Media Economy Map

a quite interesting map by SMI

EDEN's Best Research Paper Award !

EDEN's Best Research Paper Award is granted yearly during the Annual Conference Dinner, the Award is presented in collaboration with the Ulrich Bernath Foundation for Research in Open and Distance Learning, with the support of a distinguished Jury. This year, former President of EDEN - European Distance and E-Learning Network Ingeborg Bø chaired the jury and presented the Best Paper Award at the conference dinner on June 8th.
This year's winners were Emanuele Rapetti and Lorenzo Cantoni from Università della Svizzera Italiana (Lugano, Switzerland). Our paper is titled Reconsidering "Gen Y" & Co: From Minding the Gap to Overcoming it.

Other finalists were:

• Do Men Learn in Order to Earn? Motives for Lifelong Learners to Choose Web-Based Courses and the Relationship with Age, Gender, Parenthood and Rate of Studies
  Ron Mahieu, Simon Wolming, Department of Education, Umea University, Sweden
• Generational Distinctiveness in the Time Use of Working Distance Learners
  Bill McNeill, The College of Estate Management, United Kingdom
• Personalisation in e-Learning – The Key for Success in Learning in Later Life
  Sonia Hetzner, Eline Leen, Innovation in Learning Institute - ILI, Germany

Mobile Access to Knowledge (A2K)

Marta Pucciarelli & Lorenzo Cantoni (Università della Svizzera Italiana, Lugano, Switzerland), Mobile Access to Knowledge (A2K), presentation held at the Scientific m-Learning seminar, ICTP - Abdus Salam International Centre for Theoretical Physics, Trieste (Italy).

you can see the program, the video of the presentation, as well as the videos of the entire seminar.

just seen these statistics...

Survey of Nation’s Top Attorneys Reveals Spike in Smart Phone and Text Evidence During Divorces

a very interesting campaign by the Ministry of Tourism in Macedonia

a very interesting viral campaign addressed to local people to promote a change in attitudes and behaviours toward tourists. 

How to evaluate it? (here a very negative evaluation)

Mobile Science & Learning

Marta Pucciarelli & Lorenzo Cantoni, Mobile Access To Knowledge, in Enrique Canessa & Marco Zennaro (Eds.), Mobile Science & Learning, ICTP—The Abdus Salam International Centre for Theoretical Physics, Trieste (Italy) 2012, pp. 71-77.
Freely downloadable.

Mobile Science and Learning v.4 (Hires)

con la classe del Master in Gestione dei Media

visita il sito del Master

The eLearning Africa 2012 Report

free download >>>

Reconsidering “Gen Y” & Co: From Minding the Gap to Overcoming it

un'intervista a Controluce, con Michele Fazioli

su LA1 della RSI (13 maggio 2012) >>>

una mia intervista sulla comunicazione della Chiesa cattolica

da Il Giornale del Popolo, 10 maggio 2012

Harvard and M.I.T. Team Up to Offer Free Online Courses

an interesting article published by NYTimes >>>

with very good colleagues and friends in Maputo (Mozambique)

last week, during a meeting of the RE-ACT (social REpresentations of community multimedia centres and ACTions for improvement) project

facebook Groups for Schools

Vacanze, il primo tuffo è nel Web

Ma il Vaticano sa ancora comunicare? Da Giovanni Paolo II a Benedetto XVI: l’informazione cattolica tra nuovi media e tradizione

Università della Svizzera italiana (Lugano, Svizzera), giovedì 10 maggio, ore 18.15
aula A11, palazzo rosso, campus di Lugano

Incontro con:

• Andrea Tornielli, vaticanista del quotidiano La Stampa e autore di numerosi saggi
• Lorenzo Cantoni, Decano della Facoltà di scienze della comunicazione dell’USI ed esperto di New Media

Introduce e modera Marcello Foa, direttore generale di TImedia e cofondatore dell’Osservatorio europeo di giornalismo.
___
La serata è organizzata dall'Osservatorio europeo di giornalismo dell'USI in collaborazione con Il Corriere del Ticino.

Why I’m a listener: Amgen CEO Kevin Sharer

after two days in Andorra

skiing or attending the 7th World Congress on Snow and Mountain Tourism & playing with the Bienfaits pour vous iPhone App?

7th World Congress on Snow and Mountain Tourism

La Massana, Andorra, 11-12 April 2012

I'm here, presenting in the session: Relationship marketing: the need to create communities and to follow  potential customers before, during and after their trips

Rethinking Education in the Knowledge Society

a special issue of J.UCS - Journal of Universal Computer Science, 18/3 (2012), edited by Lorenzo Cantoni and Isabella Rega

Happy Easter!

Martin Schongauer (1450-1491), Noli me tangere (detail), tempera on panel, Musée d'Unterlinden, Colmar (France)

The Online Reputation Construct: Does it Matter for the Tourism Domain? A Literature Review on Destinations' Online Reputation

Marchiori, E., Cantoni, L., The Online Reputation Construct: Does it Matter for the Tourism Domain? A Literature Review on Destinations' Online Reputation, "Information Technology & Tourism", Volume 13, Number 3, 2012 , pp. 139-159

DOI: http://dx.doi.org/10.3727/109830512X13283928066715

Formazione, ‘new management’, Amministrazione Pubblica

L. Cantoni, Formazione, ‘new management’, Amministrazione Pubblica, in Renata Viganò & Cristina Lisimberti (Eds.), Politiche pubbliche e formazione. Processi decisionali e strategie, Vita e Pensiero, Milano 2011, pp. 39-47

 

ready for ICTD2012 in Atlanta

Open Session:  
Photo Elicitation techniques to support research projects in the communities
Lorenzo Cantoni, Isabella Rega, Sara Vannini
Time: Thursday, March 15, 2012 14:15pm-15:45pm, 16:15pm-17:30pm
Room: Conference 2
In this workshop we want to show how to integrate and interpret photographic material within ICT4D research projects: examples of photo elicitation will be combined with practical works in groups on different methods of analysis (content analysis, semiology and discourse analysis), and a critical approach towards the visual and its implications will be discussed.

media and online: a new research and an interesting graphic

How Newspapers are Faring Trying to Build Digital Revenue, by the Pew Research Center's Project for Excellence in Journalism

The decline of traditional media, by TotalBankrutpcy

NET.LANG: Towards a multilingual cyberspace

very interesting free book >>>

two new great websites

both NewMinE - New Media in Education and webatelier.net Labs have just launched their new websites. Have a look!

The executive’s guide to better listening

on McKinseyQuarterly >>>

Consumer media discover that travel agents do still exist

an interesting article >>>

New technologies applied to E-learning in tourism Seminar: "eLearning in Hospitality and Tourism Field"

"Information and communication technologies in tourism 2012" (partially) available on Google books

on Google books

two great calls for papers!

ENTER2013- The 20th International Conference on Information Technology and Travel & Tourism 

January 22-25, 2013, Innsbruck, Austria

submission closes: September 1st, 2012

Research Track Chair: Lorenzo Cantoni (Università della Svizzera italiana, University of Lugano, Switzerland), co-chair: Zheng Xiang (University of North Texas, USA)

see the CFP

HCI International 2013 - The 15th International Conference on Human-Computer Interaction 

July 21-26, 2013, Las Vegas, Nevada, USA

I'm charing a session titled: Design, User Experience and Usability in Tourism-related Applications within the 2nd International Conference on Design, User Experience and Usability (DUXU)

submisison of abstracts closes: October 12, 2012

see conference website

Background Investigation of Steve Jobs Released

The 191-page document, released under the Freedom of Information Act (FOIA), consists of the FBI’s 1991 background investigation of Steve Jobs for an appointed position on the U.S. President’s Export Council. The release also includes documents related to a 1985 investigation of a bomb threat against Apple >>>

 

UK Advertising Standards Authority (ASA) Adjudication on TripAdvisor LLC

"We told TripAdvisor not to claim or imply that all the reviews that appeared on the website were from real travellers, or were honest, real or trusted" >>>

webatelier.net dream team @ ENTER2012 in Helsingborg

Information and Communication Technologies in Tourism 2012

Information and Communication Technologies in Tourism 2012. Proceedings of the International Conference in Helsingborg, Sweden, January 24-27, 2012
Fuchs, Matthias; Ricci, Francesco; Cantoni, Lorenzo (Eds.)

Springer, Wien – New York -2012, 2012, XIV, 530 p. 87 illus. -Softcover, ISBN 978-3-7091-1141-3

What is a Scholarly Contribution?

my presentation @enter2012 PhD workshop

Apple Education Event

presenting their vision on the topic >>>

Network for New Media, Religion and Digital Culture Studies

just launched: a very interesting resource >>>

PICTURE: the adoption of ICTs within the ministrants of the Catholic Church

Cantoni L., Rapetti E., Tardini S., Vannini S., Arasa D. (forthcoming 2012), PICTURE: the adoption of ICTs within the ministrants of the Catholic Church, in P.H. Cheong, P. Fischer-Nielsen, P., S. Gelfgren, & C. Ess. (Eds), Digital Religion, Social Media and Culture: Perspectives, Practices, Futures, New York: Peter Lang

Merry Christmas and a great 2012!

Giorgione, Adoration of the Magi (Oil on canvas, National Gallery, London)

Mountain tourism 2.0: New strategies for success

organized by UNWTO, La Massana (Andorra), 11-12 April 2012 
I'm going to present there: see the preliminary program

with the Master class "New Media in Tourism Communication"

with the Master students of the course Online Communication and Promotion (Enterprise projects)

special issue on eTourism and eLearning

Journal of Information Technology & Tourism, Volume 13, Number 1, 2012

TOC

eTourism and eLearning
pp. 1-1(1)
Author: Cantoni, Lorenzo

Articles

Travel Agents and Destination Management Organizations: eLearning As a Strategy to Train Tourism Trade Partners 
pp. 3-12(10)
Author: Kalbaska, Nadzeya

Overcoming Barriers to Sme E-Commerce Adoption using Blended Learning: A Swedish Action Research Case Study
pp. 13-26(14)
Authors: Kuttainen, Christer; Lexhagen, Maria

Tourism Capacity Building in Developing Geographies: A Case for Open Educational Resources 
pp. 27-37(11)
Authors: Nadkarni, Sanjay; Venema, Magiel

Myswitzerland.com: Analysis of Online Communication and Promotion 
pp. 39-49(11)
Authors: Inversini, Alessandro; Brülhart, Christoph; Cantoni, Lorenzo

Nueva Jornada dedicada al e-Learning en Turismo

Quisiera invitarte a la Jornada que organiza el Laboratori del Nou Turisme i el E-Learncenter de la UOC el próximo 20 de enero de 2012, a las 9:15 en Barcelona, en la sede de la UOC, Edificio MediaTic, c/Roc Boronat 117, 6a planta, sala Terrassa  >>>

Community Multimedia Centres in Mozambique: a Map

Edited by: Rega, I., Cantoni, L.
Researched by: Vannini, S., David, S., Baia, A., Macueve, G.
NewMinE Lab, December 2011
a great report you can download for free here

Campus Explorer badge on FourSquare !

ENTER2012: the (almost) final program is online!

ENTER2012 - eTourism Present and Future Services and Applications 

Helsingborg (Sweden) 24th to 27th of January 2012

see the (almost) final program >>>

So Who Asked? - What Governments Officially Say About Web Analytics

on ClickZ >>>

interesting hotel campaign...

a very great master class of the Eurocampus module on Culture and Online Communication

in Castellon, Spain, at the Universitat Jaume I, for the European Master in Intercultural Communication.

Risks and benefits of emerging life-logging applications

a report by ENISA - the European Network and Information Security Agency >>>

Congratulations to the MScom12 graduates who received their diplomas today in Lugano!

17 examples of social media and government innovation

an interesting report >>>

eLearning Courses on Tourism Destinations: Travel Agents' Perceptions

a great Report you can download for free >>>

Sabre launches global reservation system for video conferencing

on Tnooz >>>

Travel & Tourism Competitiveness Report 2011

published by the The World Economic Forum >>>

2nd PhD Research Festival at the UNiversity of Luzern

i'm going to participate to this very interesting festival >>>

Tecnologie didattiche e organizzazioni complesse

il 18 ottobre 2011 partecipo al convegno Media ed educazione tra strategie di ricerca e sistema-territorio, all'Università Cattolica del Sacro Cuore di Milano (Largo Gemelli 1, aula Pio XI), con un intervento dal titolo Tecnologie didattiche e organizzazioni complesse.

E-learning - the new B2B marketing phenomenon?

Nadzeya Kalbaska, from the webatelier.net, is going to present at the WTM - World Travel Market 2011 (London): E-learning - the new B2B marketing phenomenon?

MELISSA - Measuring E-Learning Impact in primary Schools in South African disadvantaged areas

pictures of the final event held in Cape Town, 7 Oct. 2011, at the Bellville Campus of the Cape Peninsula University of Technology >>>

icT4d – The development impact of information and communication technologies

dr. Isabella Rega, executive director of the NewMinE Lab, to present at the Annual Conference of the North-South Centre (Thursday, 10 november 2011)
Community multimedia centres in Mozambique: Providing information access to rural communities (see full program of the event in pdf)

Welcome to the eLearning Platform of Switzerland’s sunny south, Ticino!

emails...

Comunicazione. Riscoprire la dimensione dell'ascolto

una mia intervista pubblicata oggi dal Corriere del Ticino
vedi anche il programma del seminario su Ascolto e silenzio, che tengo insieme ai colleghi Carlo Ossola, Eddo Rigotti e Maurizio Viroli presso la Facoltà di scienze della comunicazione dell'Università della Svizzera italiana

with good colleagues and friends attending IPID2011

Community Informatics Research Network, CIRN, Prato 2011

the Conference program is now online. we are contributing with the following paper:
Francesca Fanni, Izak Van Zyl, Isabella Rega, Lorenzo Cantoni (Università della Svizzera italiana, Switzerland), The value of measurement in research practice

Le reti sociali e Internet mutano la società nei costumi, nell’economia e nella comunicazione

una mia intervista pubblicata su Ticino Business, 7 (2011), p. 16.

focus sulla ricerca: Mozambico, react!

presentation of a research conducted @ NewMinE Lab, in italiano (con scheda pdf), in English

call for an Assistant Professor in Online Communication with tenure track !

Università della Svizzera italiana
Faculty of Communication Sciences
Call (pdf, 285 Kb)
Deadline: 31.12.2011

What Next for Online Travel?

on eyefortravel >>>

Tourism Destinations’ Online Communication. A study on English destinations

Alessandro Inversini, Marianna De Pietro, Lorenzo Cantoni, Tourism Destinations’ Online Communication. A study on English destinations (beta ver.), August 2011

free download

Travel Agency Industry Alive and Well, Says ASTA

Alexandria, Va., Aug. 18, 2011 –ASTA came out in strong support of the travel agency industry today in response to a statement President Obama made regarding how the Internet has replaced many jobs, among them travel agents, while speaking at a town hall meeting in Atkinson, Ill >>>

Learning Strategies - A Masie Center Free Open Source Ebook

Edited by Nigel Paine
Produced by Elliott Masie
free download
Contributions from:

• Learning Strategies Elliott Masie
• What Makes a Successful Learning Strategy? Nigel Paine, Editor
• CIA’s Learning Strategy: Focusing Out on the Organization We Serve  Bob Baker
• The Strategy of Managing Change Lisa Pedrogo, CNN
• Building the Case for a Learning Strategy Ruben Bonales, Waste Management, Inc.
• Learning Strategy at Shell: 2 Parts, 3 Pathways & 3 Horizons Willem Manders, Shell
• Putting the Strategy Back into a Learning Strategy Keith Dunbar, DIA
• Making a Strategic Learning Portfolio the Heart of any Learning Strategy Terry M. Farmer and Evan Ishida, Eaton Corporation
• Setting Learning Strategy: Technology is Key…When You Use it Well Mike Cuffe, Farmers Insurance Group
• The Dynamic Strategy Relies on Insight - Not Planning Peter Hallard, Lloyds Banking Group

with very good friends and colleagues @ CICtourGUNE in san Sebastian (Spain)

during a workshop on Social media and destination branding @ CICtourGUNE

have you downloaded the free manual?

URL, User Requirements Lego

View more presentations from friday

Google Hotel Finder

worth a visit >>>

Are we witnessing the death of the natural search ecosystem in travel?

on Tnooz >>>

Spelling mistakes 'cost millions' in lost online sales

on BBC news >>>

The Importance of Online Reputation in the Luxury Travel Industry

Riviste… da navigare

Cantoni L., Inversini A., Lizzi G., Riviste… da navigare, "Rivista del Turismo", 2/2011, pp. 4-11.

Facebook Blocks Google's Shot at Social

on Search Engine Watch

URL: User Requirements with Lego

Lorenzo Cantoni, Marco Faré, Elisabetta Frick, URL: User Requirements with Lego. Ver. 1.0. May 2011. Pdf, ~1.5 MB.

The main step forward after Lego Serious Play has become open source.

Free for download!

la dieta dei labs eLab, NewMinE & webatelier.net a Curzutt!

Connecting Usages with Usability Analysis through the User Experience Risk Assessment Model: A Case Study in the Tourism Domain

I'm going to chair the session "S054: User Experience in Online Communication" at HCI International 2011, 9-14 July 2011, Hilton Orlando Bonnet Creek, Orlando, Florida, USA >>>
and to present the paper:
Alessandro Inversini, Lorenzo Cantoni and Davide Bolchini (2011) Connecting Usages with Usability Analysis through the User Experience Risk Assessment Model: A Case Study in the Tourism Domain, in A. Marcus (Ed.), Design, User Experience, and Usability, Pt II, HCII 2011, LNCS 6770, pp. 283-293, Berlin Heidelberg: Springer-Verlag

Vatican News Portal

online from June 29th >>>

+1 button coming to Google AdWords

part of a letter sent by Google to AdWords campaign managers:
<<

In the coming weeks, your search results and ads on Google will include a +1 button, which users can click to recommend your ads. You don’t need to make any changes to your account in order to take advantage of them. The final landing page URL of your ads can also appear on the Google profile of any user who +1’s your ad.

Here’s how the +1 button works:

Let’s say you own a hotel in Madrid. Brian had a lovely stay at your hotel last summer. When Brian starts researching accommodations for his next trip to Spain, he searches on Google while signed into his Google account, and sees your ad. He clicks the +1 button on the ad to recommend it to his contacts.

When Brian’s friend Ann plans her trip to Spain, she signs in to her Google account, searches, and also sees your ad – plus the personalized annotation that Brian +1’d it. Knowing that Brian recommends your hotel helps Ann decide where to stay during her travels.

>>

VareseGuide: the App for iPhone/iPad is available!

VareseGuide is an interactive travel guide specifically designed for business travellers that let discovers the city of Varese and the surrounding areas >>>

The Travel Gold Rush 2020

Pioneering growth and profitability trends in the travel sector
Developed by Oxford Economics in  partnership with Amadeus >>>

O.T. where/what to eat/drink in Tortoreto lido (Abruzzo)

a great beer, a very good restaurant (even if quite slow)

Facebook Display Revenues to Nearly Double This Year

on eMarketer >>>

Google images

available now also for destop search >>>

VareseGuide

for those using Android, a great mobile appication developed by webatelier.net
in Italian & in English

Amina: a famous "gay girl" in Damascus, interesting story of a succesful hoax

see the hoax declaration on the blog itself >>>
and - just for example - an article on Repubblica describing something which just never happened >>>

Manodopera nella rete

una mia intervista pubblicata sul settimanale Area >>>

58 Interesting Ideas* for Class Blog Posts

an interesting document for primary schools (but not only for them) >>>