con gli studenti del Master in gestione dei Media

Google Wallet

have a look >>>

with the Master students of the course Online Communication and Promotion

Think Insights with Google

"At Google we believe data beats opinion. So we work hard to study the worlds of consumer behavior, digital and media, and we’re pleased to share what we’ve learned with you" >>>

"Prima ascoltare e poi comunicare"

un'intervista sul Giornale del Popolo di ieri. 

French government joins legal threat against TripAdvisor

"French hoteliers involved in a long-running legal drama over alleged “unfair commercial practices” by TripAdvisor and Expedia have secured the support of the French government" on tnooz

Travelers turn back to travel agents

an interesting article on The Washinglton Post >>>

Viaggi d’affari e tecnologia, arriva la micro guida per il turismo business

Da giugno disponibile la nuova piattaforma per smartphone di Varese Convention & Visitors Bureau, realizzata in collaborazione con il webatelier.net l’Università della Svizzera Italiana >>>

Religious Identity and Online Communities

chapeau!

the Apple iPod nano of my son Giorgio has been washed in our 1,400 speed spin washing machine and dried in the clothes dryer... and still works!

The first master thesis on World Youth Day (Madrid 2011)

I've been the supervisor together with dr. Alessandro Inversini of the first Master Thesis on World Youth Day (Madrid 2011), researched by Miriam Stefania in the framework of the Master in International Tourism. The thesis covers the overlapping areas inbetween eTourism, religious Tourism and youth event Tourism.
To download the thesis, titled "Analysis of Youth Catholic Events’ Online Communication. An overview and the WYD2011 case-study" in pdf format: >>>
To read a brief overview in Italian on the official WYD blog: >>>

happy Easter!

Giotto di Bondone
Scenes from the Life of Christ: 21. Resurrection (Noli me tangere)
1304-06 - Fresco, 200 x 185 cm
Cappella Scrovegni (Arena Chapel), Padua (Italy)

crisis communication

an example by Ashampoo >>>

interactive video

worth a try >>>

eLearning for DMO’s global online survey

Travel Agents’ Perception of Destination eLearning, let all your friends in this business know and invite them to collaborate! 

IFITT: be prepared for next great events

IFITT@ EyeForTravel London Travel Distribution Summit Europe 2011
Free for IFITT members / £40 for the rest 
10 May 2011  Business Design Centre London 09:30-12:00 
Technology and Social Media enabled Real-time Service Management in Hospitality and Tourism

Context Based Services In Tourism Workshop@ Bournemouth University
Free for IFITT / HSMAI members 
Thursday 7th July and Friday 8th July - Saturday 9th Social Programme

ENTER2012
eTourism Present and Future Services and Applications
Helsingborg Sweden 24th to 27th of January 2012.

Google-ITA Software deal approved by US authorities, with conditions

on Tnooz >>>

Il Ticino e la sfida dei turismi

una sezione speciale di Ticino Management di marzo 2011 dedicata a questo tema, con alcuni miei interventi sull'eTourism (a partire da p. 34)

The Art of Admitting Failure

on the blog of Harvard Business Review >>>

April Fools' Day

a nice example by linkedin, my suggested connections are:

1st april 2002: the website of Swissair...

an interesting story, also from the webdesign point of view >>>

30th anniversary of the Swiss National Anthem

read the story >>>

Google +1

+1’s: the right recommendations right when you want them—in your search results

RSI La1: intervista al Il Quotidiano

una mia intervista su internet e campagna elettorale in Ticino >>>

Faith 2.0: Religion and the Internet

Durham University, the Tony Blair Faith Foundation and the RSA are thrilled to announce an exciting upcoming event, Faith 2.0: Religion and the Internet, a one-day conference to be held at the RSA (8 John Adam Street, London WC2N) on 14 April, 2011. 
I'm member of the morning panel.

TripAdvisor problems...

Being Eric Schmidt (On Facebook)

on TechCrunch >>>

Facebook hotel booking conversions growing, for some higher than TripAdvisor

on HotelMarketing >>>

Google Person Finder

Person Finder: 2011 Japan Earthquake

Agenzie di viaggio: sanzionate Expedia, Edreams e Opodo per pratiche commerciali scorrette

sul sito dell'Autorità Garante della Concorrenza e del Mercato >>>
the story in English >>>

RYA - Royal Yachting Association Elearning Case Study

quite interesting >>>

red-conference: thank you!

just finished the red-conference: rethinking education in the knowledge society, a great experience!

• proceedings are available on a cd-rom: Cantoni, L., Dillembourg, P., Euler D. (2011). Proceedings of the Red-Conference: Rethinking Education in the Knowledge Society (Ascona, Switzerland, 7-10 March 2011), Lugano (Switzerland): Università della Svizzera italiana [ISBN: 978-88-6101-010-9]
• presentations by keynotes will be soon available on the conference website
• pictures are here:

Skype in the classroom (beta)

worth a try >>>

eLi-2011 in Riyadh (Saudi Arabia): a great experience!

with good colleagues and friends. See the Conference website

Un clic per arribar a Déu: Un estudi bibliogràfic de l’ús religiós d’internet

Meritxell Ramírez i Ollé, Un clic per arribar a Déu: Un estudi bibliogràfic de l’ús religiós d’internet, "Digithum", 12/2010

Social media impact on corporate reputation: Proposing a new methodological approach

A. Mandelli & L. Cantoni, Social media impact on corporate reputation: Proposing a new methodological approach, «Cuadernos de Información», 27 (2010), pp. 61-74

Investigating Perception Changes in Teachers Attending ICT Curricula through Self-Efficacy

F. Fanni, I. Rega, I. Van Zyl, S. Tardini & L. Cantoni, Investigating Perception Changes in Teachers Attending ICT Curricula through Self-Efficacy, paper presented at ICTD2010, 13th-16th December 2010, Royal Holloway, University of London

Second International Conference of e-Learning and Distance Learning

Riyadh, 22-24 February 2011. I'm going to keynote here.
the conference website
the conference program in pdf

Call for Submissions for a special issue of J.UCS on Rethinking Education in the Knowledge Society

As a follow up to the RED‐Conference: Rethinking Education in the Knowledge Society Conference (Monte Verità, Locarno – Switzerland, 7‐10 March 2011), a special issue in the J.UCS - Journal of Universal Computer Science (www.jucs.org/) journal (indexed
by ISI Web of Science) is announced, with a few invited extended versions of the best papers of RED‐Conference, and an Open Call >>>  

Generation Y, Digital Learners, and other Dangerous Things

Lorenzo Cantoni & Stefano Tardini (eds.), Generation Y, Digital Learners, and other Dangerous Things, Special Issue of "QWERTY - Interdisciplinary Journal of Technology, Culture and Education", Vol 5, No 2 (2010)

TOC

• Generation Y, Digital Learners, and other Dangerous Things, by Lorenzo Cantoni, Stefano Tardini (pp. 11-25)
• Deconstructing the Media Use of the Net Generation, by Rolf Schulmeister (pp. 26-60)
• Getting over the “generation Y” perspective: observing ICTs in learners’ experiences around the world, by Emanuele Rapetti, Stewart Marshall (pp. 61-88)
• Giovani e partecipazione politica: il ruolo del web, by Andrea Cassano, Paola Nicolini (pp. 89-104)

Grazie, prego, scusi… tornerò (forse)

Cantoni L., Faré M., Inversini A., Passini V. (2010) Grazie, prego, scusi… tornerò (forse), "Rivista del Turismo", 4(10), pp. 4-12, Touring Club Italiano

Tea Partiers Were Most Active Social Site Users in 2010

the summary by ClickZ >>>

the report by the The Pew Research Center's Internet & American Life Project

Towards online content classification in understanding tourism destinations' information competition and reputation

Alessandro Inversini & Lorenzo Cantoni, Towards online content classification in understanding tourism destinations' information competition and reputation, International Journal of Internet Marketing and Advertising 2011 - Vol. 6, No.3 pp. 282 - 299
DOI: 10.1504/IJIMA.2011.038240

Lugano dream team @ENTER2011

ENTER2011 - eTourism Conference: the program is online!

a great program!
looking forward to meeting you in Innsbruck next week

i dieci anni di wikipedia

un intervento al TG de La1 >>>

New mobile application gives users instant access to everything for fraveling in Seoul

i Tour Seoul 2.0

How Travelers Use Online and Social Media Channels to Make Hotel-choice Decisions

a Cornell Hospitality Report >>>

influencers in travel

publishing daily The Top 50 Online Travel Influencers

Merry Christmas and a great 2011!

Duccio da Buoninsegna, Adoration of the Magi (1308-11)
Tempera on wood, 42,5 x 43,5 cm, Museo dell'Opera del Duomo, Siena (Italy)

with the students of the eGovernment class

with the master students of Online communication and promotion

The Well Connected Traveller

The changing face of today’s travel consumers
A Survey of Consumer Travel Trends, by Travelport (in pdf)

How does a school system improve?

by McKinsey

Google Places blocked from using TripAdvisor reviews

on tnooz

wine66 video: to be seen!

bad reputation and good Google ranking

A Bully Finds a Pulpit on the Web (in NYT) and the answer by Google

Destination Marketing. Why do tourists like a destination?

Lorenzo Cantoni, Sara Fedele, Silvia De Ascaniis, Destination Marketing. Why do tourists like a destination? A research in eTourism and Argumentation, webatelier.net white paper, Università della Svizzera italiana (USI, Lugano, Switzerland), November 2010 (Pdf, ~700 kB, freely downloadable).

Friends, fans or advisors: do social media influence choice?

an interesting research by Ypartnership

PICTURE Project – Priests’ ICT Use in their Religious Experience

new reports available!

PICTURE studies the usages of Information and Communication Technologies (ICT), and of the internet in particular, by the priests of the Catholic Church all over the world. PICTURE does not intend to answer the question: how many priests do use ICTs? The research aims instead to offer a picture of which are the religious activities done by priests online, and which are their attitudes toward digital technologies. PICTURE studies only priests who access the internet, who are named in the following reports “ePriests”.

list of available reports (and languages):

WORLD | English | Español | Português | Deutsch |
CONTINENTS 
* Africa | English | Español | Português | Deutsch |
* Asia | English | Español | Português | Deutsch |
* Europe | English | Español | Português | Deutsch |
* Latin America | English | Español | Português | Deutsch |
* North America | English | Español | Português | Deutsch |
* Oceania | English| Español | Português | Deutsch |
COUNTRIES
* Argentina | English |
* España | English | Español |
* Italia | Italiano |
* Mexico | English | Español |
* Poland | English | Polski |
* Portugal | English |

eTourism: ENTER2011 conference draft program is online

a great program! (ENTER2011 website ¦ pdf program)

Trends in hotel booking-engine design

a report by webatelier.net

see the summary on HotelMarketing.com

ὀξύμωρον... ossimoro... oxymoron...

Google To Facebook: You Can’t Import Our User Data Without Reciprocity

on TechCrunch >>>

La visita del Papa genera un impacto publicitario de más de 66,5 millones de euros

by Kantar Media

i miei eBook in italiano

Pensare e comunicare
Teoria e pratiche della comunicazione
Comunicazione, qualità, usabilità

tribute to Antoni Gaudí (1852-1926)

Gaudi's Colonia Güell Church Virtual Visit
Sagrada Familia

Workshop on Mobile Science: Sensing, Computing and Dissemination

ICTP (Trieste), November 2—5, 2010
Automatic video recording of the activities (with synchronized slides) using the ICTP EyA System. All talks are automatically recorded hourly >>>

Expedia on how one extra data field can cost $12m

on silicon.com >>>

Study: Online Cooks Seek Utility in Online Ads

on ClickZ >>>

e-Learning and m-Learning: A Methodological Framework

I'm holding this session during the Workshop on Mobile Science: Sensing, Computing and Dissemination at the Abdus Salam International Centre for Theoretical Physics in Trieste (IT) >>>

"Learning Perspectives: 2010"

Contributions by 40 Global Learning Leaders
Edited By: Nigel Paine & Elliott Masie 
Published by: The MASIE Center & The Learning CONSORTIUM
Free Open Source Print & e-Book: CreativeCommons License

Educazione, autorità e autorevolezza: quale padre?

intervengo su questo tema giovedì 11 novembre 2010, h. 21.00, presso il Collegio santa Chiara (via santa Chiara 10, Como - Muggiò)

Desarrollo y renovación de destinos turisticos

XV Congreso AECIT

Dinámicas de transformación del Turismo en el siglo XXI
Tenerife (Islas Canarias), 24, 25 y 26 noviembre 2010
Escuela Universitaria de Ciencias Empresariales (La Laguna)
I'm having a keynote there

HCI International 2011 - User Experience in Online Tourism Communication

CALL FOR PAPER

HCI International 2011

9-14 July 2011, Hilton Orlando Bonnet Creek, Orlando, Florida, USA

www.hcii2011.org

First International Conference on Design, User Experience, and Usability

Special Session: User Experience in Online Tourism Communication

Conference Chair: Aaron Marcus

Session Chairs: Prof. Lorenzo Cantoni, Dr. Alessandro Inversini

Price, Location and Reviews Drive Decisions about Where to Stay; Loyalty Programs Effectively Engage Members

Epsilon Study 'Checks In' On Consumer Attitudes and Preferences about Hotel Marketing Programs >>>

2010 Horizon Report: Museum Edition Released

The Marcus Institute for Digital Education in the Arts (MIDEA), the museum-focused branch of the New Media Consortium (NMC), has released the 2010 Horizon Report: Museum Edition

Google’s take on mobile travel search

on Hotelmarketing.com >>>

eLearning + eTourism ranks # 6 on the "Top 50 Blogs in: eLearning" by Networked Blogs !

thanks! >>>

ePhysicianHealth

not only for dr. House >>>

Build an Arch Animation

just a simple animation >>>

Moonpenny

a very interesting case >>>

eLearning in Three Different Contexts: Banks, Tourism & Developing Countries. NewMinE Experiences and Research Activities.

at the 4. internationaler scil Kongress: The Landscape of Professional Learning - Creating Values in Times of Change
7. und 8. Oktober 2010 in St.Gallen

Bing: Travel Planner Beta for Outlook, Blackberry App Update and More

on Softpedia >>>

"Il pericolo più reale è la perdita di tempo"

un'intervista  a La Posta. Il giornale dei collaboratori e delle collaboratrici della Posta

Persona e modelli formativi

un intervento all'Università di Perugia, il 5 ottobre 2010

Attracting and retaining top talent in US teaching

a very interesting research by McKinsey >>>

Which Founder are you?

by the National Constitution Center >>>

Current trends in travel search? Google knows

on Hotelmarketing.com >>>

What’s Nearby widget by Tripadvisor

worth a try >>>

Hoteliers to take their revenge on TripAdvisor's critiques in court

on the Independent >>>

a great technology! (in Spanish and Italian)

chiamata BOOK

Las ventajas del e-learning. E-learning como contexto y como estrategia de educación

Entrevista al profesor Lorenzo Cantoni, decano de la Facultad de Ciencias de la Comunicación de la Universidad de la Suiza italiana, por Ary Waldir Ramos y Alvaro Vargas Martino

Comunicación participativa para el desarrollo >>>

Journal of Information Technology & Tourism: special issue on eLearning

i'm honored and happy to serve as guest editor for a special issue of JITT on E-Learning for Tourism, see the CFP and send your contributions!

PICTURE is featured on the TonyBlairFaithFoundation home page

the research PICTURE – Priests’ ICT Use in their Religious Experience is presented here: www.tonyblairfaithfoundation.org

Less Facebook Time for U.S. Users in June

on ClickZ >>>

is Apple a new religion?

Heidi A. Campbell and Antonio C. La Pastina, How the iPhone Became Divine: New Media, Religion and the Intertextual Circulation of Meaning, New Media & Society, first published on May 18, 2010 
doi:10.1177/1461444810362204
Abstract

Chinese travelers starting Internet revolution

on TravelMole >>>

Nuove frontiere del turismo

servizio radiofonico trasmesso nell'ambito della trasmissione Baobab sulla Rete Tre della Radiotelevisione Svizzera, con un intervento mio e del dr. Alessandro Inversini, direttore esecutivo del webatelier.net.
scarica il file mp3 della trasmissione (RSI Radiotelevisione svizzera - Rete Tre)

Why Many Teens Are Moving on from Facebook

on eMarketer >>>